Store Policy

Payment
Shipping
Free shipping
Exchange/Return Policy
Warranties
Stock Levels

Payment                                                                              

We ship worldwide.For international customers, making payments with PayPal or Moneybookers is recommended.
- We accept PayPal (www.paypal.com for further info) accounts can send payments to yoosmart@gmail.com
- We also accept Credit Card.(VISA,Mastercard,JCB,America Express,etc..)
- Accept Moneybookers. (www.moneybookers.com for further info)

Shipping                                                                               top

Handle time:
Once we recived your purchase we will send the item within 24Hours!Some of our products has marked the handle time,that means we will send the item within the handle time we have marked.

Shipping methods:
There are  three methods to delivery.Shipping time and cost depend on the delivery address and shipping option you choose.We will prepare for your item which you ordered and send it in two days,then you will receive an shipping notice including the track NO.
Air mail:15-20days. It`s the cheapest way to delivery the items,just for the weight 0-2KG. (Hongkong air mail,we will send you the tracking number when we send it)
TNT:3-5days. (We will send the item in 24Hous,then we will send you the tracking number by email.You can track your item in 48hours after your purchase it!)
DHL:3-5days(We will send the item in 24Hous,then we will send you the tracking number by email.You can track your item in 48hours after your purchase it!)
Please feel free to experiment with our check-out system. After selecting the "Shipping Option," click "Save" button,and the total cost will be shown on the right-hand side before you need to input the billing information.

Free shipping
We have two types of free shipping,there are different labels:(Default:All of the items which below 2KG will be shipped by Hongkong Post via Air mail.)

	:Free shipping by DHL(3-5days)
	:Free shipping by air mail(15-20days)(1.With tracking NO.   2.No tracking NO. You can choose when you place order.)

Exchange/Return Policy                                                          top

Replacement
* Defective or damaged merchandise may be returned for replacement within 15 days of receipt.
* Replacement will be made 'in kind' for the original item.
* Shipping costs incurred in sending defective or damaged merchandise to us will be reimbursed.
* We require that you e-mail for pre-approval prior to returning damaged merchandise for replacement.
Exchanges
* Exchanges will be accepted within 15 days of receipt.
* Exchanges may be made for merchandise only.
* Shipping on exchanges is the responsibility of the buyer.
* We require that you e-mail for pre-approval prior to returning merchandise for exchange.
Please e-mail for pre-approval then send merchandise to:
Rm 508,Block 6,Hongli Village,Futian Dist. Shenzhen,China 513031

Warranties                                                    top

Items do not include a warranty in your country unless otherwise specified.

Stock Levels                                                          top

Most items listed on this site are held in stock. As such, we believe that these products will be available at the time of sale. It is possible that, due to circumstances beyond our control, items may at times, become unavailable. If this occurs, we apologise for any inconvenience and will be in contact to discuss the options available.
Please contact Customer Service with questions or concerns at +46 765830141 or email us.
Pre-Sale Support:support@yoosmart.com